Last updated: 15 March 2026

These Terms & Conditions (“Terms”) govern your use of GoAddu.com and any services requested through this website.

GoAddu is a regional travel platform operated by Four Gems Travel Pvt Ltd (“we”, “us”, “our”), a Maldives-based travel agency.

By using this website, submitting an inquiry, or confirming a booking through us, you agree to these Terms.

1. About GoAddu

Brand: GoAddu
Operated by: Four Gems Travel Pvt Ltd
Location: Addu City, Maldives

GoAddu focuses on travel experiences in the Southern Maldives, including:

• Addu Atoll
• Fuvahmulah
• Huvadhoo Atoll

We act as an intermediary connecting travelers with local service providers.

2. Nature of Services

GoAddu provides:

• Travel information and regional guides
• Pre-designed travel packages
• Custom itinerary planning
• Coordination of accommodation, diving, excursions, and transfers

All services are delivered through third-party providers such as guesthouses, hotels, dive centers, and transport operators.

3. Inquiry & Booking Process

• Submitting a form or message on GoAddu.com is not a confirmed booking
• A booking becomes valid only after:
  • Availability confirmation
  • Final pricing confirmation
  • Written confirmation from us

We reserve the right to decline or modify requests based on availability or operational factors.

4. Pricing

• Prices shown on the website are indicative or “starting from” prices
• Final pricing may vary based on:
  • Travel dates
  • Availability
  • Number of travelers
  • Supplier rate changes

All final prices will be confirmed before booking.

5. Payments

• Payment terms will be shared during the booking process
• Advance or full payment may be required to secure services
• Payments may be made via bank transfer or approved payment methods
• Any bank fees, currency conversion costs, or transfer charges are the responsibility of the client

6. Cancellations & Refunds

a) Cancellation by Client

• Cancellation policies depend on individual service providers
• Some bookings may be:
  • Non-refundable
  • Subject to cancellation fees

Applicable terms will be communicated before confirmation.

b) Refunds

• Refunds are processed only after receiving funds from suppliers
• Processing times may vary
• Transaction fees and third-party charges may not be refundable

7. Changes & Itinerary Adjustments

• Client-requested changes are subject to availability and may incur additional costs
• Itineraries may change due to:
  • Weather conditions
  • Sea conditions
  • Operational constraints
  • Safety considerations

We will make reasonable efforts to provide alternatives where possible.

8. Travel Responsibilities

Travelers are responsible for:

• Valid passports and travel documents
• Visa requirements (if applicable)
• Health and vaccination requirements
• Travel insurance

We are not responsible for travel disruptions caused by documentation issues.

9. Diving & Activity Disclaimer

Activities such as diving, snorkeling, and marine excursions involve inherent risks.

• Travelers must meet all safety and certification requirements
• Participation is at your own risk
• You must follow all instructions provided by operators

Four Gems Travel Pvt Ltd and GoAddu are not liable for injuries, accidents, or incidents arising from participation in such activities.

10. Liability Limitation

• GoAddu acts only as an intermediary
• We are not liable for:
  • Actions or omissions of third-party providers
  • Delays, cancellations, or changes beyond our control
  • Loss, injury, illness, or damage during travel

Our liability, if any, is limited to the amount paid directly to us.

11. Force Majeure

We are not responsible for disruptions caused by events beyond our control, including:

• Weather and sea conditions
• Natural disasters
• Government restrictions
• Health emergencies
• Transport disruptions

12. Travel Insurance

We strongly recommend all travelers obtain comprehensive travel insurance covering:

• Medical emergencies
• Trip cancellations
• Diving and adventure activities
• Personal belongings

13. Relationship with Four Gems Travel

GoAddu is a regional brand operated by Four Gems Travel Pvt Ltd.

All bookings, payments, and service coordination are managed by Four Gems Travel Pvt Ltd, and its policies apply where relevant.

14. Privacy

Personal data collected through GoAddu.com is handled in accordance with the Privacy Policy of Four Gems Travel Pvt Ltd.

15. Governing Law

These Terms are governed by the laws of the Republic of Maldives, and any disputes shall fall under Maldivian jurisdiction.

16. Changes to Terms

We may update these Terms from time to time. Updated versions will be published on this page.